Return, Cancellation & Refund Policy

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Return, Cancellation & Refund Policy

Effective Date: August 30, 2026

Scope

This Return, Cancellation & Refund Policy applies to public and open-enrollment training courses and certification-preparation programs booked directly through BRISK Business Inc. Consulting and custom advisory engagements are governed by the terms of the applicable signed engagement agreement, not by this Policy.

Cancellations by the Participant

Written cancellation requests received at least 14 calendar days before the scheduled course start date are eligible for a full refund, less any non-recoverable third-party costs already incurred (such as examination vouchers). Cancellations received between 7 and 13 calendar days before the start date are eligible for a 50% refund. Cancellations received fewer than 7 calendar days before the start date, or after the course has begun, are not eligible for a refund, but may be transferred to a future session of the same course, subject to availability, within 12 months.

Substitutions

Participant substitutions within the same organization are permitted at any time before the course begins at no additional charge, subject to written notice to BRISK Business Inc.

International Data Transfers

BRISK Business Inc. operates across multiple jurisdictions, including the United States, the European Union and United Kingdom, the United Arab Emirates, and the Kingdom of Saudi Arabia. Information you provide may be transferred to, stored, and processed in a country other than your own. Where required, we implement appropriate safeguards for such transfers, consistent with applicable data protection law.

Cancellations or Changes by BRISK Business Inc.

If BRISK Business Inc. cancels or reschedules a course, registered participants will be offered a full refund or the option to transfer to a future session at no additional cost.

Certification Examination Fees

Where a course fee includes a third-party certification examination voucher (such as a PMI® examination), that portion of the fee is non-refundable once the voucher has been issued or requested on the participant’s behalf.

How to Request a Refund

Refund and cancellation requests should be submitted in writing to customercare@brisk-business.com, referencing the course name, date, and registration details. Approved refunds are processed using the original method of payment within 14 business days.

We may update this Privacy Policy from time to time. The “Effective Date” below reflects the date of the most recent revision. Material changes will be reflected on this page.