Track Record

Track Record

Delivered Results, Not Slideware

For more than two decades, organizations have brought BRISK Business Inc. in when the stakes are highest: multi-billion-dollar capital programs, mergers that must close without disrupting a single customer, and national transformations that cut across ministries. This page sets out a selection of that work: what we were asked to do, what we delivered, and what changed.

$ 1 B
Largest program under our oversight
$ 1 B
Twelve-company merger integrated
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Named reference engagements
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Countries on this page alone
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Service lines evidenced
FEATURED ENGAGEMENTS

Selected Engagements

Thirteen engagements that show the range of what we take on: capital programs, mergers, government transformation, banking platforms and turnarounds. Each is described from our own engagement records. Client-specific detail is available under NDA.

ENERGY & PETROCHEMICALS | Saudi Arabia

Program oversight and risk management for a $9.6 billion refining and petrochemicals complex

Client: Saudi Aramco Total Refining and Petrochemical Company (SATORP)

The mandate

A 400,000-barrel-per-day refinery and petrochemicals complex in Jubail, jointly owned by Saudi Aramco and Total, delivered through 13 contractors working across six countries. The owners needed independent program assessment and a risk discipline that could hold that many interfaces together.

What we delivered

  • Program and project assessment and management across the contractor portfolio
  • A team of international consultants providing risk assessment and risk management services
  • Program support for governance, reporting and contractor interface control

Result: Independent oversight and a structured risk regime across a $9.6B program, 13 contractors and 6 countries.

Capabilities: Program Management · Project Assurance · Risk Management · Vendor Governance

ENERGY & PETROCHEMICALS | Qatar

Merging twelve petrochemical companies into one $12 billion+ enterprise

Client: Muntajat (now part of QatarEnergy)

The mandate

Twelve separate petrochemical producing companies were to be consolidated into a single global marketing and distribution entity. The integration had to run on many streams at once under close executive and external scrutiny.

What we delivered

  • Designed and executed the post-merger integration and transformation through a purpose-built PMO
  • Ran the corporate PMO and the Strategy & Business Performance function, setting enterprise-wide objectives and KPIs
  • Stood up an entirely new Metals (steel) business directorate, implementing its marketing, sales and distribution functions
  • Managed SAP S/4HANA transformation, VAT readiness, KYC, GDPR and automated executive dashboards

Result: A single $12B+ entity, and a new Metals directorate generating over $1.6B a year.

Capabilities: Post-Merger Integration · PMO Setup · Strategy & Business Performance · Portfolio Management · Technology Transformation

BANKING | Egypt

Back-to-back bank integrations, and a nationwide rebrand in one weekend

Client: Ahli United Bank / Delta International Bank; Barclays Bank Egypt

The mandate

Two acquisitions in Egyptian banking, each requiring branches, systems, people and brand to come together without disrupting customers.

What we delivered

  • Managed the Ahli United Bank post-acquisition integration of Delta International Bank from inception to close-out, with a team of 43
  • Led the Branch Network Expansion and Integration portfolio through a dedicated Program Support Team
  • For Barclays, acted as Head of Change and ran the network expansion and ATM deployment programs after the acquisition of Cairo Barclays
  • Planned and executed the nationwide Barclays rebrand

Result: Two integrations closed out, and Barclays rebranded across Egypt over a single weekend.

Capabilities: Post-Acquisition Integration · Program & Portfolio Management · Change Management · Stakeholder Management

GOVERNMENT | Chicago, USA

Organization-wide digital transformation for a regional transit authority

Client: Chicago Regional Transportation Authority (RTA)

The mandate

A multi-year transformation (2017–2021) to replace core systems across every division of the authority and give citizens a single online point of self-service.

What we delivered

  • Implemented the Infor ERP system across all divisions of the authority
  • Delivered the online One Stop Shop for citizen self-care
  • Covered business analysis, organizational change management, SIT, BAT and UAT, data migration and data cleansing
  • Supported portfolio, program and PMO governance across the transformation

Result: One enterprise platform across the authority, and a single digital front door for citizens.

Capabilities: Digital Transformation · Systems Implementation · Business Analysis · Change Management · Data Migration

GOVERNMENT | Toronto, Canada

Finance, Treasury and Shared Services strategic transformation

Client: City of Toronto

The mandate

The City needed to modernize how its Finance and Shared Services functions were organized, governed and delivered, from strategy through to execution.

What we delivered

  • Performed a strategic diagnosis of the operating model
  • Established the PMO, execution approach, project plans, governance and reporting standards, and managed multiple committee reviews
  • Built a Services Catalog with service definitions, KPIs and SLAs
  • Led business process reengineering of global services and introduced RPA automation

Result: A centralized, enterprise-wide Employee Service Centre covering Tier 0 to Tier 3.

Capabilities: Operating Model Design · PMO Setup · Service Catalog, KPIs & SLAs · Process Reengineering · RPA

GOVERNMENT | Egypt

Building the delivery machinery for national digital transformationx

collaboration with GIZ

The mandate

Cross-governmental digital transformation programs needed a central delivery capability, and a common way of managing projects across ministries and agencies.

What we delivered

  • Led a capacity- and capability-building program to establish a governmental PMO for cross-governmental digital transformation
  • Wrote the Project and Program Management Process Manual for implementation across all government entities
  • Developed structures, processes, policies, manuals and training for Strategic Planning Units and Digital Transformation Units in multiple ministries
  • Managed the GIZ Strengthening Reform Initiatives in the Public Administration (SRIP) engagement, supporting the National Capacity Building Strategy 2018–2022

Result: A national PMO and a common delivery methodology for government entities.

Capabilities: PMO Design · P3M Methodology · Organization Design · Capacity Building

GOVERNMENT | Egypt

Moving every ministry’s technology to the New Administrative Capital

Client: Ministry of Communications and Information Technology (MCIT)

The mandate

All ministries’ technology had to be migrated from Cairo to the New Administrative Capital, a program with no room for service interruption.

What we delivered

  • Mentored and coached the project and program managers responsible for the migration (January 2021 to January 2022)
  • Reported directly to the Deputy Minister of MCIT
  • Strengthened program governance and PMO practice across the migration streams

Result: Program leadership capability in place for a whole-of-government technology relocation.

Capabilities: Program Management · PMO · Migration Management · Digital Transformation

BANKING | South Africa

Turning a loss-making franchise into a profitable one

Client: Standard Bank Africa

The mandate

A bank-wide transformation spanning every business unit and function, including Finance, Operations, IT, Credit and Retail Banking.

What we delivered

  • Managed the bank-wide program across all business units and functional areas
  • Helped redefine the bank’s strategy and redesign business processes and organizational structure
  • Implemented core controls across the enterprise and drove execution of strategic objectives

Result: The franchise moved from loss-making and unstable to profitable and stable within a short time.

Capabilities: Business Transformation · Strategy Execution · Organization Design · Enterprise Controls

BANKING | Pan-African

A shared services utility for two banks across 38 countries

Client: Ecobank and Nedbank (engagement delivered through IBM Global Services)

The mandate

Two major banks wanted one multi-function, on-demand shared services utility combining IT and operations across their combined footprint.

What we delivered

  • Designed and built the shared services utility, using enterprise architecture as the strategy
  • Industrialized processes across the combined 38-country footprint
  • Designed management dashboards and the supporting enterprise data warehouse for management information and BI

Result: One shared services model and one management information backbone for 38 countries.

Capabilities: Shared Services · Enterprise Architecture · Process Industrialization · MI/BI

BANKING | Bahrain & Saudi Arabia

Four platform deliveries for a Gulf bank

Client: Gulf International Bank

The mandate

A run of strategic technology programs (2019–2020) touching payments, data, lending and open banking.

What we delivered

  • Implemented SWIFT gpi global payments
  • Designed, developed and implemented an enterprise data warehouse on SAP HANA
  • Implemented Beehive, a syndicated MSME lending platform
  • Implemented Open Banking on the WSO2 platform to the UK standard

Result: Four strategic platforms delivered across payments, data, MSME lending and open banking.

Capabilities: Program & Project Management · Systems Implementation · Data Warehousing · Digital Transformation

BUSINESS PROCESS OUTSOURCING | Lagos, Nigeria

A greenfield contact center, built and launched turnkey

Client: Kaizen Venture Partners

The mandate

Stand up a fully operational contact center from an empty site.

What we delivered

  • Construction and fit-out
  • Telephony, IVR, CRM, systems integration, hardware and infrastructure
  • Hiring, staffing and training
  • Launch and post-launch support, run by a dedicated Program Support Team

Result: A fully operational, turnkey contact center in Lagos.

Capabilities: Program Management · Systems Integration · CRM · Operating Model Design · Change Management

INTERNATIONAL DEVELOPMENT FINANCE | Multi-country

Project management capability for development finance institutions

Client: International Finance Corporation (IFC); European Bank for Reconstruction and Development (EBRD)

The mandate

Both institutions needed stronger, more consistent project management, inside the institution and among the local consultants who deliver their programs.

What we delivered

  • Developed a project management system for the IFC
  • Developed and delivered Project Management for Consulting Engagements for EBRD
  • Led a team of 19 international consultants to train local consulting firms across EBRD’s countries of operation

Result: Local consulting firms trained across 35 countries of operation.

Capabilities: P3M Methodology · PMIS · Capability Development · Train-the-Trainer

INDUSTRY | Romania

Rescuing a €5.5 million modernization program

Client: Vimetco Extrusion (part of the Vimetco aluminium group)

The mandate

An EU co-funded €5.5M modernization project had no project management plan, no agreed technical solution and no bank financing in place, and the project manager had left. Stopping was not an option.

What we delivered

  • Reset governance and gave the production manager full authority as project manager
  • Rebuilt stakeholder alignment across the sponsor, the team, the lending bank and the EU monitoring authorities
  • Introduced a positive project culture approach to manage the project’s complexity

Result: The two-year project was completed. Published by PMI as a case study written by BRISK Business Inc.

Capabilities: Troubled Project Recovery · Stakeholder Management · Governance

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